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Product Support
We manufacture, install and maintain the products we sell. After you buy an Arizon Structure and rely on the most experienced group of professionals in the world, we back our experience with the best product warranty of its kind. This warranty is made even more meaningful because we manufacture the products we sell. We are not simply “brokers,” selling components manufactured by others and relying on a disconnected group of vendors to perform the follow up and warranty service demanded by an air, frame or tension structure.
As described in our consulting, construction (project management) and financing website pages, we provide everything you need for success: a turnkey project. But, we don’t stop when your project is installed; our work has just begun. Our Hotline (800-325-1303), our St. Louis-based service technicians and our local offices in over a dozen locations are prepared to better serve you on a 24/7 basis. Arizon’s factory-trained technicians are supplemented by regional managers and factory-authorized technicians to better serve you.
An example of our customer-friendly service culture occurred prior to a March 2006, 24-inch/24-hour snowfall in New York City. Each air structure in the Arizon database received detailed operating instructions to cope with ice, snow and other emergency conditions. The same timely operating and maintenance instructions reached our South Florida customers prior to damaging hurricanes in their area.
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On Site Product Support |
